
TERMS & REFUND POLICY
Terms:
As we provide the best professionals for our online courses and classes it transforms the learner for better tomorrow,
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However, as the information is confidential, every course can only be seen and watched while staying on the site.
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Anywhere out of the site, information viewed or manipulated will be confronted as illegal use and abuse of the academy data.
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If prospect is found using or selling our information, strict action will be taken under the law of copyright infringement case.
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For Refund:
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As we pay full attentions to learner's need and wants before making the course we launch a pilot course on respective topic on YouTube to take a look at.
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We provide you enough free data to cater your decisions, therefore on the basis of free trial of each courses available on youtube we can't offer refund of the courses once after you become a member.
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Member can not cancel or ask for the refund of the course they have subscribed.
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If member has provided installment amount initially, it is under one condition the money can be refunded:- if the member did not like the first demo class which they have paid for by paying small installment amount, member has to confirm right after the class whether they have liked the first demo class which they have paid for right after the class is finished.
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There is no free demo class available to judge about our academy customer can check our insatgram and youtube and then pay the fees(note any amount of fees in any condition is not refundable, (except clause no.4 above.)
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Academy is abide to provide only 8 classes for the fees amount they have taken from you remaining 96 classes are bonus from academy side and it can not be demanded.
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If academy finds out any students manipulating its property or trying to destroy the peace and decorum of the institute and community, academy can take strict action which may include suspending the admision of the student for lifetime and no refund will be given.
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For any judicial or legal action academy is subjected to surat city judiciary only.
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Yet for our academic merchandise or essential tools which can be bought separately 'according to the desire of member' are refundable within 2 days of receiving. Also member have to bear the transportation cost.
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For refund of any tools email us at support@salsabila.academy We will send you the detail of address where it is to be sent.
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After we received our tool money will be transferred in full amount within a day.
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Here’s a professionally structured and legally precise version of your terms and conditions incorporating all your requirements:
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Terms and Conditions of Enrollment
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1. Pilot Courses & Free Content
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The Academy offers pilot courses on YouTube to assist prospective learners in making informed decisions. Access to such free content does not entitle users to refunds for paid courses post-enrollment.
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2. No Refund Policy
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Membership Fees: Once a member subscribes to any course, payments are non-refundable under any circumstances, except as specified in Clause 4.
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Installment Payments: Members paying via installments acknowledge that fees are irrevocable upon enrollment.
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3. Demo Class Refund Exception
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A refund of the demo class installment fee is permissible only if:
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The member formally notifies the Academy immediately after the demo class of their dissatisfaction.
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No refund requests will be entertained after this stipulated period.
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4. Course Structure
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The Academy guarantees 8 core classes per enrolled course. Any additional classes (e.g., 96 bonus classes) are provided at the Academy’s discretion and cannot be demanded as a right.
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5. Prohibited Conduct & Penalties
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Members shall not:
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Manipulate, replicate, or distribute Academy materials.
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Disrupt the Academy’s community or operations.
Violations will result in: -
Immediate termination of access.
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Lifetime suspension without refund.
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Legal action for intellectual property infringement.
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6. Jurisdiction
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All disputes fall under the exclusive jurisdiction of Surat City courts, Gujarat, India.
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7. Refunds for Merchandise/Tools
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Eligibility: Refunds are permitted only for separately purchased tools/merchandise, provided:
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The request is made within 48 hours of delivery.
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The member covers return shipping costs.
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Process: Email support@salsabila.academy for return instructions. Refunds will be processed within 24 hours of receiving the returned item.
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Key Features:
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Clear Refund Exceptions: Limits refunds strictly to the demo class (with immediate post-class notification) and physical merchandise.
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Anti-Piracy Measures: Explicit penalties for content misuse.
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Jurisdictional Clarity: Surat courts as the exclusive venue for disputes.
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Transparent Bonus Policy: Distinguishes guaranteed vs. discretionary classes